Everything you need to know before working with VINEUR

Are prices and commercial terms transparent?
Yes. All wines listed on VINEUR include clear commercial information for approved buyers, such as pricing, minimum order quantities, and availability. Terms are defined to ensure consistency and professional transactions.

Is VINEUR a marketplace or a distributor?
VINEUR operates as a professional commercial platform, acting as a bridge between wineries and buyers. We coordinate inquiries and orders while working closely with producers to ensure efficient and structured sales management.

Do you work directly with the wineries?
Yes. VINEUR works directly with selected artisan wineries. We manage the commercial relationship on their behalf, ensuring continuity, reliability, and clear communication throughout the sales process.

How is market exclusivity and territory protection handled?
Market access is managed carefully. We work with buyers on a market-by-market basis to ensure fair distribution, protect existing relationships, and support long-term market development.

Are wines available on an exclusive or non-exclusive basis?
Availability depends on the market and the winery’s strategy. In selected cases, exclusivity can be discussed when volume, positioning, and long-term commitment justify it. Our priority is stable and structured market development.

How are logistics and shipping managed?
Logistics are coordinated directly between the buyer and the winery or their appointed logistics partners. VINEUR supports the process commercially, ensuring clarity on volumes, timelines, and documentation, but does not act as a logistics provider.

What types of wineries does VINEUR represent?
We represent artisan wineries with a clear identity, consistent quality, and export readiness. Production size, pricing coherence, and reliability are key criteria. We focus on wines with a strong sense of terroir and commercial clarity.

What markets does VINEUR currently work in?
VINEUR operates internationally, working with buyers across Europe and selected global markets. Market expansion is progressive and aligned with the production capacity and strategic goals of each winery.

Can buyers request samples before placing an order?
Yes. Sample requests are handled professionally and coordinated directly with the winery. Availability and conditions depend on the producer and the market, ensuring a fair and structured sampling process.

Who handles after-sales communication and follow-up?
VINEUR manages commercial follow-up with buyers, coordinating closely with wineries. This ensures continuity, clear communication, and long-term relationship building beyond the first order.

How does VINEUR ensure portfolio coherence?
Each wine is selected and positioned to avoid internal competition and market overlap. We manage the portfolio strategically to ensure clarity for buyers and protect the commercial positioning of each winery.

Can VINEUR support private label or exclusive projects?
Yes. In selected cases, VINEUR can support private label developments or market-specific exclusive projects in collaboration with our partner wineries. These projects are evaluated individually to ensure alignment with production capacity, brand positioning, and long-term market strategy.
